A Guide to the Operational Plan

The operational plan is made up of three elements:

• Countywide Strategies
• Department Objectives
• Key Steps

STRATEGY FORMAT

"We will ACT to IMPACT."
Strategies define an action that the County will take to create an impact that leads to achieving a goal.

OBJECTIVE FORMAT

By DATE, DEPARTMENT will..."
Objectives are specific deliverables that follow the SMART framework: Specific, Measurable, Attainable, Relevant, and Time-bound. Objectives may appear under up to three strategies.

KEY STEPS

Key steps begin with a verb, and define a sub-action necessary to complete an objective.

SAMPLE OBJECTIVE GUIDE

Each objective contains eight elements:

1. Objective Number ‐ A unique number assigned to each objective in alpha order by government area and then by department name
2. Objective Title
3. Objective
4. Key Steps - Up to four per objective
5. Plan Reference - The focus areas, goals and strategies to which an objective belongs:
   • Focus Area (1-6). Goal (A-D). Strategy (i-iv)
   • Up to three references per objective
6. Collaborating Departments - Partners necessary for completing the objective
7. Target - The measurable output; a document, event, or level of service. Level of service targets represent new baselines as opposed to additional units of service
8. Estimated Completion Date