Mission Statement

Partnering with departments, providing the best technology services and solutions to empower and strengthen our community, enhancing opportunities for all.

Department Overview

The Information Services Department (ISD) provides Information Technology services including application development, operations, and maintenance of all County enterprise information technology systems along with providing direct technical support of County departments. As County services to the community become more digital, and tools for County business increase in technical complexity, ISD is committed to supporting the vital infrastructure and related services that enable County departments to serve the constituents of Santa Cruz County.

Department Budget Overview

Budget Summary of Changes

The ISD budget maintains its staffing level by deleting 1.0 full-time equivalent (FTE) Assistant Director position, and adding 1.0 FTE IT Systems Administrative Analyst IV and 1.0 FTE IT Business System Analyst to replace the 1.0 FTE IT Application Development/Support Supervisor transferred to the Human Services Department. It also includes scheduled and negotiated salary and benefit increases, and targeted investments in technology infrastructure services, including new equipment required at the South County Government Center.

The Radio Shop, operated by ISD, is a General Fund budget totaling $656,199 that requires no General Fund Contribution through charges for services and rents at radio tower sites. This vital service will continue to support County first responders and emergency personnel with stable radio communications and lay the groundwork for a Next Generation radio network that increases reliability, coverage and support.

Open the Services Overview or Operational Plan Objectives below for more details.

Total Expenses
$19,926,554
6%
1
Total Revenues
$19,549,815
5%
2
General Fund Contribution
$0
0%
3
Other Fund Contributions
$0
0%
3
Funded Staffing
61.00
1
4
Divisions
Services
Service Overview
Operational Plan Objectives
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Service
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Objective

Footnotes

1 – Indicates change from FY 2021-22 Allowed Budget

2 – General Fund Contribution is the share of General County Revenues (primarily property tax and other local taxes) allocated to each department. Other funds that contribute to this budget are shown on the Budget Details page.

3 – Indicates change from FY 2021-22 Adjusted Funded Positions (including Board-approved mid-year changes as of April 1, 2022).

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This service supports various department objectives