County Contribution to Services Overview
This budget provides the funding of the County’s share of costs for the Santa Cruz Regional 911 Center (SCR911). SCR911 operates as a Joint Powers Authority (JPA) and integrates four separate communications center operations (the County and the cities of Watsonville, Santa Cruz and Capitola) into a single operation providing emergency dispatch services. The JPA also contracts to serve San Benito County and the City of Hollister.
The County’s contract with SCR911 provides emergency dispatch services for the Santa Cruz Sheriff’s Office, Department of Public Works, Animal Services Authority, and Child Protective Services. Medical calls are handled by Emergency Medical Dispatchers using a computerized Emergency Medical Dispatch (EMD) system which enables dispatchers to correctly determine the medically appropriate level of response.