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County of Santa Cruz
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EMPLOYEE BENEFITS
EAP and Wellness
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Contact
Phone:
831-454-2241
Email:
Click Here
E
mployee
A
ssistance
P
rogram
Visit:
employees.concernhealth.com
Online Company Access Code:
santacruz
24/7:
800-344-4222
About Concern
Concern Orientation Video
County of Santa Cruz Concern Benefit Summary 2023
Be
Informed
.
Be
Active
. Live
Well
.
Employee Health Tips
Wellness Website
Employee
Wellness
If an EAP service is not to your satisfaction contact
the benefits hotline at (831)454-2241.
About Concern
Concern Orientation Video
County of Santa Cruz Concern Benefit Summary 2023
Coping with a Traumatic Event
Coping with Losing a Coworker to Suicide
Coping with Loss
Drugs And Alcohol
Breaking Free From Addiction
Manager's Guide to Trauma Grief & Loss
Personalized Wellness Coaching
Suicide and Suicidal thoughts
Understanding Stress and How to Manage It
When Someone in the Workplace is ill
When Someone in the Workplace Suffers Loss
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When a member calls MHN at 800-242-6220
They will be greeted by a short recording and asked if they need to speak to a licensed clinician immediately. If not, they are transferred to our Customer Service team.
The Customer Service Rep will do a short assessment/intake and if the member requests counseling services, they will be transferred to our clinical team.
Our care managers/licensed clinicians will conduct a longer assessment.
Once it is determined that the provider needs to be located, there are 2 options.
Option 1 –
the member can request a list of providers in the geographic area they specify, and the member can call to make an appointment themselves.
Option 2 –
the clinician can help the member identify available appointments with providers based on the member criteria given in the initial assessment (i.e. MWF from 4-7pm).
Once MHN locates a provider that meets the criteria, we will call the member back with the provider contact information so they can schedule an appointment.
If you have questions/concerns with this procedure,
contact the Benefits Team
.
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