All County Objectives

In Progress
# 438

Exam No-Shows

By June 2025, Personnel will decrease the no-show rate to examinations by 15 percent for Hispanic/Latino applicants, increasing the number of eligible job candidates.
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Key Steps

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Learn about the barriers from applicants by phone calls, surveys, responses to the exam notice, etc. Utilize small tests of change based on applicant feedback (South County test location; exams after business hours; etc.). Compare data over time to track no-show rates.  
Original End Date:
Target:
Baseline: Progress:
6/30/2025 Reduce no-show rate for Hispanic/Latinos by 85% 100% 0%