All County Objectives

# 219

Child Support

By June 2023, Child Support Services will decrease unpaid child support by collecting on at least 71% of cases carrying arrears balances.

Verification link/documentation

Key Steps

1 2 3 4
Review child support cases to identify arrears-only caseload to target DCSS Federal Performance Measure #4: Percentage of Cases with Arrearage Collections. Monitor child support cases using the Case Management Tool (CMT). Simplify access to onsite kiosk payments. Promote the State's four remote payment methods: PayPal; Expert Pay; Money Gram; Pay Near Me.
Plan Reference:
Baseline: Progress:
6.A.ii, 1.A.i 71% Collect Payments from at Least 70.9% of Cases With Arrears 0 97% (68.6%)